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Terms & Conditions


For the purchase of clothing, accessories and other goods from the Al Modest website at these terms and conditions form a legal contract between us and you. Your acceptance of the terms and conditions is ascertained when you purchase goods from us. You should read these terms and conditions carefully before buying anything from this website.

We reserve the right to change the terms and conditions under which the website and the goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text under these terms and conditions and published on the website. You should check the terms and conditions posted on the website periodically to ensure that you are aware of them and comply with the latest version.

If you have any questions about the terms and conditions, the goods or the website please email us at [email protected]


This part sets out some terms and conditions about information on the website, descriptions of goods and how you use the website.

Separate notices and disclaimers apply to your use of the website. By placing your order with us, you are implicitly accepting these terms and conditions and also agree to the notices and disclaimers.

We try to make sure that all information on the website, including descriptions of our goods, and listed prices, are accurate and correct at all times. While discrepancies are part and parcel, we try to resolve all information errors on the website as early as possible, But if in this process we reasonably think that such an error has affected your purchase of goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the website.

  • You should bear in mind that buying clothing and accessories online provides a different shopping experience to buying in-store. In particular you acknowledge that:
  • The colours which are shown for the goods on the website will depend on many factors – including your display settings.
  • All sizes and measurements are approximate.
  • All goods are subject to availability - we may not be able to supply your order.
  • Any delivery estimates given on the website or by email are estimates only.
  • The goods and promotions which are offered on the website may not be available in-store, and vice-versa..
  • You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times.

Confirmation of order

Your order only is only a request to purchase goods from us and does not form a binding contract until accepted by us. Whether you order more than one product your order contains a series of offers for each product individually. On receipt of your order, we will send you an order acknowledgement mail to the email address that you have provided in this process.

An offer made by you to purchase a product shall only be deemed to be accepted by us when we dispatch that product to you and send you an order dispatch email which includes details of the product. We reserve the right to refuse any offers in an order prior to acceptance. If a product is not available we will include details of the unavailable product in the order dispatch email. A product which is not available will not be included in the contract for a product which is dispatched.


All goods to be returned are your responsibility once in your possession, so please handle them with extreme care and ensure that you send the package by means which insure the value of the goods, as well as retain your proof of postage. If the goods do not reach us within 14 days of receipt, we reserve the right not to process your return. In order to process a refund, the goods must be returned to us intact, unworn, and without any damage and within 14 days of receipt of goods. When trying on items of clothing, please ensure do not use unnecessary force and ensure you are not wearing perfume / aftershave or a deodorant which may leave a scent or marks on the item. We will be unwilling to accept the return of any item where there is evidence of such exposure on them. In the interest of hygiene we do not offer refunds on any items if the hygiene seal has been removed or any tickets have been broken.

Gift Cards

Gift cards are only valid for a limited time and must be used within the validity period mentioned on the card coupon*. We cannot accept any responsibility for stolen or deleted gift cards. We cannot be held responsible if a gift card is used by someone other than your intended recipient. To redeem your gift card, simply add your desired item(s) to your shopping bag, proceed to checkout and in the ‘Coupon Code’ field, input the code provided. Please note, the gift card code is valid for one time use in a single transaction. It cannot be used in conjunction with any other offer/code and cannot be redeemed against the cost of shipping.

*Coupons are valid for 12 months from the date of issue (unless stated otherwise).